Sales Policy

Ordering

US and Canadian customers may order directly over the Internet by use of a
credit card.

Overseas customers may order by e-mail at InternationalSales@FightingArts.com
but payment must be made by money order or other means of secured payment. By ordering, customers assume full legal responsibility for risk of damage or loss during shipment.

Pricing

Prices and terms are subject to change without notice. Shipping and handling charge will be added to the product order cost. New York State customers will also be charged sales tax. Canadian and overseas customers may be subject to other duties, fees or taxes.

Payment

US and Canadian customers may pay with their Visa, MasterCard, American Express or Discover credit card. Before overseas orders may be shipped, FightingArts.com must have received payment by wire transfer or money order in U.S. dollars.

Delivery

Orders are normally shipped at the most reasonable rates. Items in stock will be shipped via UPS within 24 to 48 hours of receipt of order. Customers will be advised if an item or items are backordered. Please allow 5 to 10 business days for delivery. Air shipment and other delivery methods are also available at additional cost.

Returns

Sales of all books, videos, CD's and artwork are final. As to uniforms and protective equipment, returns will be allowed only for sizing problems. FightingArts.com will not accept any returns without prior authorization and issuance of a Return Authorization Number (RAN). As to returns of new uniforms they cannot have been washed, worn, soiled or damaged and will be accepted within 15 days of purchase by FightingArts.com for credit or exchange, if returned in original packaging. Otherwise, all sales are final. The customer will be charged for any price difference in sizes or models. The customer is responsible for shipping charges on returned merchandise, unless said items are returned due to an error on the part of FightingArts.com.

Warranty

Merchandise is warranted for 30 days from date of shipment against defects in material or workmanship. It is expected that the customer will use reasonable care and judgment in the use of all purchased products. The warranty on uniforms is voided if bleach is used in washing. Uniform ties and drawstrings are not warranted. Protective equipment, bags, focus mitts and kicking shields are not warranted against puncture from pointed or sharp objects or damage from strong chemicals. No warranty will be honored unless the customer receives prior approval for return, along with a RAN. Customers are responsible for return shipment cost.

Uniform Care

Uniforms may be washed in warm or cold water, using detergents with bleach alternatives. Washing uniforms with bleach may damage or weaken the uniform and will void the warranty. The customer understands all measurements of uniform size are before washing. Washing may cause shrinkage. Pure cotton and lighter materials will shrink more, though even cotton/poly blends may shrink, and quilted material will shrink more than canvas. To minimize shrinkage, wash uniforms in cold water and line dry. Please take possible shrinkage into consideration before ordering.

Disclaimer

Martial arts practice, sparring, or practicing techniques with or against another person or an inanimate object can be dangerous. Participating in martial arts activities, even while wearing safety gear supplied by FightingArts.com, may result in injury or death. FightingArts.com makes no warranties and disclaims any liability thereof.

 

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